We can help

Support

For help with RevTone, email support@avvaio.com.

Email support

No sound?

Check your phone’s output volume and current audio route. Disconnect and reconnect Bluetooth or wired audio if needed. Stop any active preview or drive, then try again.

Drive won’t start?

Check that Location Services and RevTone’s location permission are enabled. Start while parked, with the phone secured. If GPS signal is weak, move to an open area and try again.

Purchase not showing?

Open Upgrade in the app and choose Restore Purchases while signed into the Apple account used for the purchase. If access still does not appear, email support and include the product type and a description of what happened. Do not send payment-card details.

Sending diagnostics

In Settings, choose Prepare diagnostics export, review the report, and share it with support if you wish. It does not include coordinates or route history.

Safety

Do not operate the app or troubleshoot it while driving. Pull over and park before changing settings.